14-day refund window
For a first-time paid subscription, you may request a full refund within 14 days of the initial purchase if TDS does not meet your needs.
Free access
If you use Task Delegate System on a free plan or free trial with no charge, no payment is collected and no refund applies.
Processing time
Approved refunds are typically processed within 7–10 business days to the original payment method, depending on your bank or provider.
What this policy covers
Refunds apply only to eligible paid subscription fees for Task Delegate System. They do not cover third-party charges, taxes where non-refundable by law, or services outside TDS.
Eligible refunds
- First paid subscription purchase, requested within 14 days
- Duplicate or accidental charges that we can verify
- Billing errors caused by our systems, after review
Non-refundable cases
- Renewal charges after the first billing cycle, unless required by applicable law
- Requests made after the 14-day window for a first purchase
- Accounts suspended or terminated for violation of our Terms & Condition
- Partial-period usage after the refund window has closed
Cancellations
You may cancel a paid plan to stop future renewals. Cancellation stops upcoming charges; it does not automatically refund the current paid period unless you qualify under the refund rules above.
How to request a refund
Send a request through our Contact page or email support@tds.com with:
- Your registered email / mobile used for TDS
- Payment or invoice reference
- A short reason for the refund request
Our team will review and respond as soon as possible during support hours (Mon–Fri, IST).
Changes to this policy
We may update this Refund Policy from time to time. The “Last updated” date at the top will change when we do. The policy in effect at the time of purchase generally applies to that transaction.
Billing support
For billing or refund questions about Task Delegate System, contact us and we will help you.
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